Shipping policy

Shipping Turnaround Time

Domestic  and International orders are processed within 1 to 5 business days. Pre Orders do not apply. Shipping time for US orders are 1 to 5 business days. International dates vary. If your package is lost or stolen, please verify we have your correct address. Unfortunately, we are not responsible for lost, stolen or returned packages. USPS, UPS or DHL is responsible for packages once it leaves our premises. The liability is between you and the shipping service. If your package is returned, you will be liable for a new shipping label. It is your responsibility to ensure your shipping address is correct when completing your order. 

Taxes and Duties

Please note taxes and duties may be charged for international orders. All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will receive a store credit for the cost of your order minus any extra shipping charges and taxes incurred by us from the shipping company.

PRE-ORDERS

Please note after placing an item on Pre-order your order will not be shipped out until the pre-order item(s) arrives in stock, If you have purchased multiple items they will be shipped out once all items are in stock.